COURT UPDATES
National Crime Search is firmly dedicated to providing you with the most up to date court closings and restrictions. Due to the interruptive complications of COVID-19, we have created several strategic contingencies to compensate for
such turbulent times. The rapid rate of changes and delays do inhibit our operations, as this is an industry-wide issue. To contend with the ongoing changes, NCS will actively update/monitor this page. Please note, that while we are
exceptionally confident in our ability to offer you fast, precise information, our pandemic circumstances may impede the process. Periodic inclement weather and flooding can also cause courts to close. While our exemplary swiftness and
accuracy is not guaranteed currently, our diligence always is. We will continue to proudly serve you and maintain our reputation of excellence in quality service. Thank you for your patience during these difficulties.
| County | State | Last Updated | Closure Status | Notes |
|---|---|---|---|---|
| Mohave | AZ | 3/28/2025 | Delayed | Please expect delays on all criminal orders due to clerk training taking place at the Justice court. Our researchers are working with the court to minimize delays as much as possible. |
| Riverside | CA | 1/28/2025 | Delayed | Riverside Superior Court case management system is currently experiencing technical difficulties, resulting in frequent crashes during use by both the public computers and court clerks at the courthouse. Please expect delays on all Riverside orders while the system issues persist. |
| Stanislaus | CA | 2/25/2025 | Delayed | The court’s system is experiencing outages and search requests are currently only being completed through the court clerks. Clerks have limited requests to 5 per day per researcher. Please expect delays while the system issues persist, and clerk assistance is required. Our team is working with the court clerks to minimize delays as much as possible. |
| Santa Clara | CA | 2/25/2025 | Delayed | The online index is currently providing back error messages which has caused a pause to our automation capabilities. Orders will be completed through conventional researchers while the online index continues to send back errors. Please expect delays while the issues persist. |
| Clayton | GA | 12/5/2024 | Delayed | Please expect delays on Clayton, GA orders due to limited PAT availability at the Superior court and required clerk assistance for additional case information. Our researchers are working diligently with court clerks to complete orders and minimize turn around time to the extent possible.. |
| Cobb | GA | 7/30/2024 | Delayed | The Superior and State Courts are experiencing an internet outage, resulting in the public access terminal being down. There is currently no estimated time or timeline for when access will be restored. Please anticipate delays. Please expect delays on all orders as Cobb’s primary index is currently down for maintenance. No ETA for restoration has been provided at this time |
| Muscogee | GA | 3/26/2024 | Delayed | Currently working with court clerks as we experience connectivity issues. Please expect delays while we complete searches via conventional methods. |
| Cook | IL | 2/27/2025 | Delayed | The public access terminals in Cook are currently missing identifier information including full dates of birth, addresses, and driver license numbers. Please expect delays on Cook orders while our team works with the court to understand why identifiers are no longer available on the public access terminals. At this time, the court clerks cannot confirm if this is a temporary or permanent change. |
| Kent | MI | 12/18/2024 | Delayed | As of 12/18/24, the District court index is down for maintenance with no ETA on when it will be restored. Please expect delays on all Kent orders while the outage persists. |
| Ottawa | MI | 08/22/2024 | Delayed | Please note at this time that all orders in Ottawa, MI are currently requiring clerk assistance due to limited information available on the primary index. Clerks are only allowing 5 names per day to be submitted for review. Due to this limitation, please expect extended turnaround time of up to 4 weeks for any Ottawa, MI search requests. |
| STATEWIDE | MT | 3/27/2025 | Delayed | The statewide source for Montana, the Division of Criminal Investigation, is currently sending back error messages when attempting to submit orders. Please expect delays on Statewide, MT orders while the issues persist. Please note, this delay only impacts the Statewide product. |
| Cuyahoga | OH | 2/25/2025 | Delayed, no ETA | The Cleveland Municipal court has experienced a cyber security incident. The court is currently closed and access to their online index has been removed. The court has stated that there is an ongoing investigation of the incident but has not provided a timeline for restoration. Cuyahoga orders will be on hold until access to the online index and court has been restored. |
| Robertson | TN | 03/24/2025 | Delayed | Please expect delays on all orders as the Circuit court is closed 3/24 – 3/27. |
| MULTIPLE | TX | 02/11/2025 | Delayed | Please expect delays on Harris, Collin, Dallas, and Matagorda orders due to frequent crashes and outages of the online index. Our teams are working diligently to minimize delays as much as possible while the websites experience stability issues. |
| Multiple Counties | MI | 04/11/2023 | Delayed | Due to Michigan’s clean slate law that went into effect on 4/11/2023, multiple counties are experiencing delays and have reporting limitations. For more information, please click here. |
| Statewide | WV | 03/11/2025 | Delayed | Public Access Terminals in the circuit courts are currently inaccessible due to updates being made to identifying information within case documents. At this time, all potential hits will require clerk assistance to complete. Please expect delays on WV orders while clerk assistance is being required. |